Friday Wrap #121: Protesters and social media, Microsoft’s Sway content service, selfies as ads

Friday Wrap 121
Flickr photo by Michael Coghlan
Welcome to the Friday Wrap, my weekly summary of stuff I have found in the last seven days that didn’t grab the big headlines but is still important, interesting, and/or worthwhile for communicators and marketers. I collect these on my link blog, which you’re welcome to follow.


Social media front and center in Hong Kong protests—China’s leaders weren’t worried about much of the 2003 Hong Kong protests spilling into international media coverage, but social media has changed the game during the current demonstrations. The rate of government-imposed censorship on Weibo is reportedly double that of… Read More »

Here’s why your company could suffer terrible PR if it doesn’t narrow the CEO-worker pay gap

Income Inequality
Flickr photo courtesy of mSeattle
The importance of a genuine commitment to corporate social responsibility is growing more and more clear. Study after study finds consumers are making conscious decisions to avoid doing business with bad actors and greenwashers, and to spend their money (and make their investments) in companies that are sincere about trying to do well by doing good.

Several companies are taking the new reality seriously, incorporating their CSR efforts into their annual reports and taking other steps to make sure the public is aware of their activities. It’s not enough yet, though, to change general public perception of… Read More »

Why the Sacco saga will drive more people to ephemeral and private messaging services

Ephemeral messaging app Leo should bet a surge in subscribers following the Justine Sacco affairJustine Sacco’s saga has been reported, analyzed and dissected more than most breaking news stories. While there is no excusing the message she tweeted, the reaction has far exceeded her transgression. Steve Martin (who himself apologized recently for a racially-insensitive tweet) once proposed the death penalty for parking violations. Death threats for an insensitive tweet seems a lot like that.

(If you’re scratching your head wondering who Justine Sacco is, you can get up to speed with this Los Angeles Times coverage.)

People who know Sacco don’t believe she’s racist. Writing in the Huffington Post, journalist Jeff Bercovici… Read More »

Friday Wrap #80: Sales from social, Instagram direct messages, controversy sweet spots, print lives

Friday Wrap #80

(c) Can Stock Photo
I don’t usually start the Wrap with a commercial, but I want to let you know about an eight-week, interactive, online workshop I’m presenting with my friend and colleague, Thornley Fallis CEO Joseph Thornley. For the third year, we’re offering the course on strategic social media through IABC. Each week, you’ll work through a multimedia learning module created using a state-of-the-art online learning program. There are opportunities for discussion on a closed Facebook group with other workshop participants and Joe and me participating.  And each week we host a conference call to review key points and address… Read More »

Friday Wrap #78: PR spam, social media ROI, recruiting bias, ethical misstep, and more

Friday Wrap #78I hope all of my American readers enjoyed a warm, restful and rewarding Thanksgiving Day. My readers are among the most important parts of my life for which I gave thanks yesterday—along with my family, friends, and colleagues. I’m also thankful that the communications profession continues to provide so many opportunities for commentary, experimentation and significant contributions to employers and clients everywhere. The holiday didn’t stop me from accumulating the usual mix of stories during the week, even if the flow of news was a bit subdued thanks to the impending celebration. As usual, you can find all the stories I curated… Read More »

Friday Wrap #77: Workers want to leave, marketers want to spend, BP wants more bad press to go away

Harry Houdini, all wrapped upWe had a great turnout at the Social Media Breakfast East Bay, with about 75 participants convening on a diner in Oakland to hear Robert Scoble and Shel Israel talk about the Age of Context, the theme of their excellent (and highly recommended) new book. As one of the event co-organizers, I was chuffed (as my British podcast co-host would say) at the turnout. You should check to see if there’s a Social Media Breakfast in your town! In the meantime, here’s this week’s review of stories that caught my attention during the past week. I collect the ones I might use for the Wrap (and the podcast) at

Above the fold… Read More »

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