Posted on July 18, 2014 8:36 am by Shel Holtz | Content | Blogging | Brands | Business | Channels | Customer Service | Marketing | Media | PR | Publishing | Research | Social Media | Technology
Bacon-wrapped hot dog Flickr image courtesy of Arnold GatilaoThe Friday Wrap (which is what you’re reading) is a curated rundown of news, reports and posts from the past week that, while they didn’t go viral or attract much attention, are still interesting and useful for communications professionals. I select Wrap items from my link blog, which you’re welcome to follow.
French blogger fined…
Posted on July 11, 2014 7:14 am by Shel Holtz | Sharing and Collaborating | Content | Instagram | Visual Communication | Pinterest | Advertising | Blogging | Brands | Content Curation | Customer Service | Facebook | Intranets | Marketing | Mobile | PR | Research | Social Media | Social networks | Trust
Flickr photo courtesy of Matt ReinboldThe Friday Wrap (which is what you’re reading) is a curated rundown of news, reports and posts from the past week that, while they didn’t go viral or attract much attention, are still interesting and useful for communications professionals. I select Wrap items from my link blog, which you’re welcome to follow.
FTC may scrutinize Facebook experiment—The Facebook’s A/B…
Posted on June 27, 2014 4:27 am by Shel Holtz | Healthcare | Brands | Business | Customer Service | Facebook | Marketing | Measurement | Mobile | Publishing | Research | Search | Social Media | Video
Flickr image courtesy of SNappa2006The Friday Wrap is a curated rundown of news, reports and posts from the past week that, while they didn’t go viral or attract much attention, are still interesting and useful for communications professionals. I select Wrap items from my link blog, which you’re welcome to follow.
Technorati kills its blog ranking system—Technorati was once the go-to resource for…
Posted on April 8, 2014 11:29 am by Shel Holtz | Brands | Customer Service | Facebook
I’m an Eat24 customer. The restaurant delivery service offers a lot of local businesses here in Concord, so whenever we don’t feel like cooking or going out, I just fire up the Eat24 app on either my phone or tablet. We decide what kind of food we want (we’re partial to a local Chinese joint), check off the items for delivery, pay with the…
Posted on February 21, 2014 7:04 am by Shel Holtz | Content | Blogging | Brands | Business | Content Curation | Customer Service | Facebook | Marketing | Measurement | Research | Twitter
The Friday Wrap is a collection of items from the last week that could be useful for communications professionals but that may have slipped by unnoticed (particularly in the wake of big news stories like Facebook’s blockbuster acquisition of mobile messaging app WhatsApp). I collect all the items I might possibly use in the Wrap on my link blog at LinksFromShel.tumblr.com,…
Posted on January 29, 2014 5:26 pm by Shel Holtz | Business | Customer Service | Internal | Social Media
(c) Can Stock PhotoThe research I conducted for a big consumer packaged goods company a couple years ago as part of the development of an all-employee social media training project produced some revealing data. A sizable majority of employees said they had been contacted via social media by a friend, family member or acquaintance with a question about the company.…
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