Posted on May 13, 2016 11:13 am by Shel Holtz | Chatbots | Virtual and Augmented Reality | Sharing and Collaborating | Content | Visual Communication | Advertising | Content Curation | Crisis Communication | Customer Service | Facebook | Marketing | Media | Mobile | Podcasting | PR | Social Media | Technology | Twitter
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
Posted on April 15, 2016 10:38 am by Shel Holtz | Virtual and Augmented Reality | Content | Instagram | Brands | Business | Channels | Crisis Communication | Customer Service | Facebook | Marketing | Media | Mobile | Monitoring | PR | QR Codes | Research | Social Media | Video | Writing and Editing
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
Posted on March 28, 2016 1:49 pm by Shel Holtz | The Workplace Experience | Advertising | Brands | Customer Service | For Immediate Release | Marketing | Media | PR | Social Media
Cross-posted from the FIR Podcast Network
Today’s panel includes Liz Bullock, director of Digital and Paid Media at Rackspace, the managed cloud company, and former director of Social Media & Community at Dell;
Posted on March 23, 2016 10:42 am by Shel Holtz | Customer Service | Social Media | Social networks
The thousands of keynotes and other conference sessions, the billions of words penned for publications and blogs and posts, the videos and Slideshare decks and memes that all aim to illuminate us about the business-and-brand use of social media, they all share a common theme:
It seems that every curated newsletter I get includes studies…
Posted on March 11, 2016 12:46 pm by Shel Holtz | Virtual and Augmented Reality | Management | The Workplace Experience | Content | Audio | Brands | Business | Channels | Crisis Communication | Customer Service | Facebook | Legal | Marketing | Mobile | Podcasting | PR | Research | Social Media | Social networks | Twitter
My apologies for not getting a Wrap out last week. I woke up around 1 a.m. on Friday feeling lousy and it just got worse from there. I don’t spend the day in bed very often, but that was my agenda last week. I’ll make up for it with an extra-crunchy edition today.
The Friday Wrap is my weekly collection of news stories,…
Posted on February 26, 2016 12:29 pm by Shel Holtz | Virtual and Augmented Reality | Content | Pinterest | Brands | Business | Channels | Customer Service | Facebook | Location-based Services | Marketing | Measurement | Media | Mobile | PR | Publishing | Research | Social Media | Twitter
The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories…
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