Posted on December 22, 2017 12:01 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Advertising | Brands | Business | Customer Service | Facebook | Instant Messaging | Marketing | Measurement | Podcasting | PR | Research | Social Media | Technology | Twitter
The Wrap will take a holiday break, returning on January 5. I will continue to maintain my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Facebook inks deal with Universal Music Group—Facebook users will be able to upload videos that include music from Universal Music Group’s vast library across Facebook,…
Posted on September 1, 2017 11:31 am by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Healthcare | Advertising | Brands | Business | Channels | Customer Service | Facebook | Legal | Marketing | Media | Mobile | Podcasting | PR | Research | Social networks | Twitter
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
The Society for New Communication Research (SNCR)—part of The Conference Board and of which I am a Founding Fellow—has undertaken an initiative to determine how people in the communication industry can help tackle the…
Posted on April 28, 2017 3:19 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Advertising | Audio | Brands | Business | Content Curation | Crisis Communication | Customer Service | Ethics | Facebook | Marketing | Measurement | Media | PR | Social Media | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
It’s looking worse for Twitter—Twitter’s user base grew in the last quarter, but revenue fell while the company was outbid for Thursday Night Football live-streaming by Amazon. The takeaway: Twitter is an important conduit for news…
Posted on January 27, 2017 1:27 pm by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Visual Communication | Audio | Brands | Business | Customer Service | Ethics | Marketing | Measurement | Media | Mobile | Politics | PR | Publishing | Social Media | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
PRSA officially slams “alternative facts”—Good for PRSA (of which I am a member) for its official statement rebuking the White House for making false statements and labeling them “alternative facts.” The Public Relations Society of America issued a…
Posted on December 30, 2016 10:27 am by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Visual Communication | Wearables | Audio | Brands | Business | Channels | Customer Service | Facebook | Marketing | Measurement | Media | Mobile | Monitoring | Politics | PR | Research | Social Media | Trust | Twitter | Video
This is traditionally a slow news week, so it’s a shorter-than-usual Wrap this week (and likely next week, as well, unless CES delivers some surprises). I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
No, engagement isn’t dead—I have been surprised to see so many…
Posted on December 16, 2016 8:32 pm by Shel Holtz | Employee Engagement | Chatbots | Virtual and Augmented Reality | Sharing and Collaborating | Content | Instagram | Pinterest | Brands | Business | Channels | Customer Service | Facebook | Marketing | Media | Mobile | PR | Research | Skype | Social Media | Social networks | Trust | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
Write online reviews with no fear of lawsuits—U.S. President Barack Obama has signed the Consumer Review Fairness Act, which protects consumers who write negative reviews on Yelp, TripAdvisor, and other review sites. The bill…
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