Posted on June 23, 2023 1:31 pm by Shel Holtz | Crisis Communication | PR | Social Media | Social Networking | Trust | Artificial intelligence (AI)
Online disinformation and misinformation have long been a thorn in the side of organizations. The rapid spread of false information, fueled by individuals who believe and share it, poses a significant challenge. After all, “Falsehood flies, and truth comes limping after it,” as Jonathan Swift astutely observed back in 1710. (The Americanized version has a lie circling the globe before the truth gets…
Posted on April 30, 2018 4:49 pm by Shel Holtz | Crisis Communication
While Starbucks has earned considerable praise for how it has handled a recent crisis, it has also been subjected to some criticism and even some outright hate. Most of the ire aimed at Starbucks’ action is misguided and some remains to be seen.
To recap, two black men were waiting for a friend inside a Philadelphia Starbucks. They hadn’t bought anything but asked for…
Posted on November 22, 2017 6:17 am by Shel Holtz | Virtual and Augmented Reality | Content | Instagram | Pinterest | Brands | Business | Crisis Communication | Facebook | Legal | Marketing | Media | Mobile | Politics | PR | QR Codes | Research | Social Media | Technology | Trust | Twitter
It’s the Wednesday Wrap! Knowing the holiday weekend is upon us, I decided to combine the items that would have appeared in a Friday Wrap last week with those I have collected so far this week (so there will be no Wrap on Friday). I extract items for the Wrap from my link blog, which youre welcome to follow. To make sure…
Posted on November 13, 2017 8:46 am by Shel Holtz | Crisis Communication | For Immediate Release | Internal | Marketing | Media | Social Media | Trust | Twitter
Cross-posted from the FIR Podcast Network.
Neville Hobson joined host Shel Holtz for the monthly installment of the Hobson & Holtz Report. Neville and Shel had a chinwag (as Neville would say) about these topics:
- A follow-up to our KFC story (about 11 herbs and spices); the social media team struck again.
- Twitter has made its new expanded 280 character count available to…
Posted on October 13, 2017 11:43 am by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Brands | Business | Content Curation | Crisis Communication | Ethics | Facebook | Instant Messaging | Legal | Marketing | Media | Mobile | PR | RSS | Social Media | Twitter
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing.
NewsAOL is shutting down Instant Messenger—Two decades ago, it revolutionized online communication: You could actually chat with someone else without using email. Twenty years later, AOL is permanently closing AOL Instant Messenger (AIM). The…
Posted on October 6, 2017 7:26 am by Shel Holtz | Chatbots | Virtual and Augmented Reality | Content | Instagram | Wearables | Advertising | Brands | Business | Crisis Communication | Facebook | Instant Messaging | Marketing | Measurement | Mobile | PR | Publishing | Search | Social Media | Social networks | Transparency | Trust | Twitter | Video
I extract items for the Wrap from my link blog, which you’re welcome to follow. To make sure you never miss an issue, subscribe to my weekly email briefing. News
LVPD applauded for online response to massacre—While a torrent of fake news accompanied the horrific shooting in Las Vegas, the Las Vegas Police Department was able to ensure accurate information was available by…
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