Formality the first victim of online communication

Instant and test messaging—IM and SMS—are growing at mind-boggling rates. In direct proportion to that growth, civility, grammar, and spelling seem to be going out the window. That’s the conclusion of a study of 1,000 online Australians conducted by ninemsn. Almost half of those surveyed regularly use IM at work, and 90% of them don’t think spelling and grammar are important in their online communication.

An article in The Advertiser quotes ninemsn consumer services director Dominic Finnegan: “Formality is the first casualty of online communication.” The article includes five key guidelines of SMS and IM communication.… Read More »

Journalists beware: Some bloggers are out to get you

In the aftermath of CNN chief news executive Eason Jordan stepping down, some bloggers are crowing about the second high-profile media casualty in five months. “The moral of the story: the media can’t just cover up the truth and expect to get away with it—and journalists can’t just toss around allegations without substantiation and expect people to believe them anymore,” according to Edward Morrissey, author of the Captain’s Quarters blog. Morrissey is a call center manager living near Minneapolis, but in his spare time he writes extensively from a conservative standpoint. His was among the blogs dogging Jordan following statements he… Read More »

Blogs vs. PR

Trevor Cook reports that The Economist, that most venerable of news magazines, features an interview with A-list Microsoft blogger Robert Scoble in which the publication speculates about the possibility that blogs will replace traditional PR. From where I sit, this suggestion—even coming from the economist—represents a woeful lack of understanding about what PR agencies do. I imagine most people envision PR people cranking out press releases and spinning bad news—another reason the profession needs to do something about its own image.

While blogs will certainly change much of PR, and even replace some aspects of it, such roles as… Read More »

RSS on intranets: NewsGator is working on it

Greg Reinacker, who founded and runs NewsGator (the company that makes the RSS plug-in for Outlook and hosts an online RSS aggregator) notes in his blog (free subscription to NewsGator required) that the company is working on an enterprise RSS server, code named Dino. Companies are already setting up RSS feeds and, since their employees already use Outlook, NewsGator is an easy way to introduce the concept to employees; the feeds show up in folders just like e-mail. Reinacker writes,

Imagine NewsGator Online, picked up and installed on a server behind a corporate firewall. Imagine it also (optionally) connecting with Active Directory…

Read More »

Should blog discussions be threaded?

A few efforts are underway to enable discussions in blogs—including both comments posted appending a post and those posted to another blog and linked via trackback—to appear as a discussion thread like those on a message board. Lee LeFever, author of the excellent CommonCraft blog, says he usually likes ideas like this. Not this time. “I believe that blogs and message boards are two different things and they play two different roles. To morph them together may take the power away from each.” LeFever’s analysis of the notion is worth a read.

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