I take it all back

I complained last week about Stata Labs, makers of the soon-to-be-extinct Bloomba e-mail client, for abandoning their customers in the wake of their acquisition by Yahoo. Having used Bloomba for quite some time, and knowing from Stata’s announcement that the software was not part of Yahoo’s plans for the company, I (and most other Bloomba users) had reached the conclusion that we had to move back to Outlook. But while importing Outlook e-mail into Bloomba was a snap, getting Bloomba e-mail back into Outlook is a laborious process. If Stata cared about all the customers it was abandoning, I reasoned, they would create a utility to handle… Read More »

Directory assistance via SMS

This latest example of media convergence (forwarded to me by Bill Scully) is definitely cool. According to a SearchDay article, a new service is providing free nationwide directory assistance via SMS text messaging.  Send a text message to 604.877.7627. “The search system attempts to interpret your request intelligently. For example you can search for services, people, products and companies by telephone area code, by Zip Code or by U.S. airport code,” according to the piece by Chris Sherman. In response, you’ll get either the directory listing or a template you can use to clarify your request.

The service, called UpSnap, is free,… Read More »

Painted with the same brush

Several PR blogs are talking about San Jose Mercury News tech columnist Dan Gillmor’s item about a PR pitch he received. The pitch reflects on a client and a counselor with no clue about the world of blogging or what constitutes effective public relations. In case you haven’t read it, here’s an excerpt: “(Person’s name), CEO could talk to you about ‘What F1000 Companies are doing to take action against bloggers’ and ‘How companies are taking steps to protect their corporate reputations from bloggers/digital influencers.’”

Worse than the pitch is Gillmor’s reaction: “This is a remarkably myopic view of the blogosphere, but it reflects… Read More »

Direct from RSS feed to your intranet

Continuity Central occupies an interesting business niche. They business continuity resources. Continuity, according to the site, is “‘the processes, procedures, decisions and activities to ensure that an organisation can continue to function through an operational interruption.” Today, the company has added an RSS service that allows companies to add business continuity news to their Web sites and intranets.

“This standard XML-based service allows headlines and summaries of news stories to be automatically pulled from Continuity Central and formatted as per the user’s own stylesheet,” according to the announcement.

Of course, the… Read More »

Bogus blogs

FilmStew.com reports that celebrities suddenly find themselves plagued by bogus blogs. Targets so far have included Quentin Tarantino and Nick Nolte. It shouldn’t take long before we find ourselves confronted by fake blogs that purport to represent our businesses, products and clients.

A new use for blogs: Customer support

Feedster.com has launched a new blog but doesn’t call it a blog. It’s called Feedster Support. The social networking site directs users to send their support questions via e-mail. The questions, along with the answers, are posted to the blog. The idea falls a little short in that you can’t subscribe to an RSS feed. That might be useful to a user who wants to review all the support Q&As. Nevertheless, it’s yet another intelligent use of blogs for something other than a personal journal, and reinforces my belief that personal journals represent just one blogging application.

Update: Constantin Basturea notes that, because the Feedster… Read More »

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