Stop trying to make employees happy. It’s not your job.

Making employees happy is not your job

Beth and Mary have worked for the same company for about the same length of time.

They work at same tier of the company hierarchy. They are paid about the same, have the same benefits, have equally supportive and communicative bosses, and have experienced roughly the same employee journey through their careers. Count Beth and Mary among the company’s engaged employees who are good at their jobs and do them well.

Mary is happy. She is upbeat. She loves life.

Beth? Not so much. Beth always looks as though she is in despair. She sighs a lot. Smiles appear forced. Her somber demeanor has little impact on her relationship with her… Read More »

FIR Podcast #53: PewDiePie is not happy

For Immediate Release

Cross-posted from the FIR Podcast Network

We recorded on Talk Like a Pirate Day, so I used a pirate name generator to give each of our panelists a pirate name. Today’s panel features Owner Media Group CEO Chris Brogan (Samson “Commodore Chops” Drinkwater, “The Drunkard of Ghost Lake!”), MarketingProfs Chief Content Officer Ann Handley (Mary “Jolly Brute” Quick, “The Plunderer of Crocodile Islet!”), and Scott Monty (Edwin “Soft Heart” Penwith, “The Jewel of Alligator Bight!”) of Scott Monty Strategies. Our topics included…

  • Twitter — lots and lots of Twitter. The first broadcast of the NFL’s Thursday… Read More »

Friday Wrap #185: Webcam security, Yelp’s safe harbor, fighting fake stories, & Twitter news galore

Friday Wrap #185I extract items for the Friday Wrap from my link blog, which you’re welcome to follow.. To make sure you never miss an issue, subscribe to my weekly email briefing. This week, an unusual amount of Twitter news crossed my feeds, so I stuffed it all in a dedicated Twitter section.


FBI’s advice: Tape over your webcam—Straight from FBI Director James Comey: It’s just common sense to cover up your webcam. Comey took some ridicule for admitting he does it, but he noted that most government workers do it so “people who don’t have authority don’t look at you.” The takeaway: Mock away, but if you value your privacy, you’ll pay… Read More »

Shrink-Wrap #10: Throwing employees under the stagecoach

I was planning to skip a video this week because I’m on the road, but reading the Wall Street Journal article about Wells Fargo’s CEO throwing his employees under the bus…er…stagecoach led me to produce this quick Shrink-Wrap. Please share your thoughts about what an internal communications department could possibly do under these circumstances.

Links from this episode

Friday Wrap #184: VR film wins an Emmy, hashtags come to LinkedIn, Twitter use falls, Gen Z research

Friday Wrap #184I extract items for the Friday Wrap from my link blog, which you’re welcome to follow.. To make sure you never miss an issue, subscribe to my weekly email briefing.


ExxonMobil still reeling from climate revelations—Investigations by the Los Angeles Times and InsideClimate News found that ExxonMobil’s scientists had concluded in the 1970s that “the most likely manner in which mankind is influencing global climate change is through carbon dioxide release from the burning of fossil fuels.” Once leadership was informed of the findings, according to the investigations, they worked hard to bury them. The PR impact might not have been… Read More »

Shrink-Wrap #9: Be the good guy

Stakeholders expect organizations to invest in making the world a better place, primarily by being active in social justice and sustainability. Because of this well-documented expectation, companies that do good tend to stand out. This was true even in the early 1970s, but this week, Allergan (a former employer) showed how doing the right thing pays off.

Links from this episode:

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