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The employee-supervisor relationship is not the be-all and end-all of engagement

Let's stop obsessing about the employee-supervisor relationship

Conventional wisdom has led companies to spend countless billions of dollars in an effort to turn supervisors into communicators.

The conventional wisdom is that the relationship between employees and their supervisors is the key to engagement. Bolstering the argument that the relationship is vital is research from Gallup—the organization that, for all practical purposes, invented the concept of employee engagement—that found about half of people who quit a job do so “to get away from their manager.”

To be sure, the employee-manager relationship is a key to engagement, but it’s not the only one. It may, however, be the hardest… Read More »

FIR Podcast #36: A QR Code in Every Cracker Jack Box

Cross-posted from the FIR Podcast Network

Today’s panel features Paul Gillin, who is opening a content marketing arm of his company Profitecture (and who also is host of FIR B2B here on the FIR Podcast Network); Carol Kinsey Goman, a keynote speaker, author, and adviser on collaboration, non-verbal communication, and other communication-related issues; and David Murray, executive director of the Professional Speechwriters Association, publisher of Vital Speeches of the Day, and prolific blogger. All three of today’s panel are published authors who talked about…

  • CEOs and CFOs who offer explanations (and excuses) for… Read More »

Friday Wrap #169: Google tries social media (again), Cracker Jack tries QR, companies point fingers

Friday Wrap #169The Friday Wrap is my weekly collection of news stories, posts, studies, and reports designed to help organizational communicators stay current on the trends and technology that affect their jobs. These may be items that flew under the radar while other stories grabbed big headlines. As always, I collect material from which I select Wrap stories (as well as stories to report on the For Immediate Release podcast, along with stuff I just want to remember to read) on my link blog, which you’re welcome to follow. If you want to make sure you never miss an edition of the Wrap, subscribe to my weekly email briefing.

News

Twitter frees… Read More »